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NEW POLL: Americans Believe Tech Will Have Most Positive Impact On Their Lives

New polling released today by CCIA’s Springboard Initiative shows that confidence in leading tech services remains high since the last poll in May 2018. These surveys contextualized consumers’ views on the tech sector, measuring consumer perceptions of seven industries (including media, hospitals, airlines, utilities, and pharmaceuticals) and the government.

According to respondents, concern about over-regulation of the tech sector is high and second only to concern about over-regulation of the media. Further, tech boasts a higher net favorability rating than utilities, airlines, the media, health insurance, pharmaceuticals, and the U.S. government.

Americans feel positively about the tech sector and acknowledge the myriad of options they have online. These findings mirror a recent Progressive Policy Institute poll, which found high tech companies had a net +34 percent favorability rating, the highest among industries sampled. The PPI polling also found two-thirds of respondents would prefer a candidate who says, “We need to be careful about breaking up large American companies…that are innovative and successful.”

More from the survey below.

Nearly 3 in 4 Americans believe the political views of employees and leadership of tech companies — and of employees at all businesses — do not impact the product or service.

The majority of Americans believe tech companies should moderate content, but also recognize content moderation policies will not please everyone.

Democrats and Republicans believe that if an individual does not like the content moderation policies of one platform, they can easily switch to another platform, app, or website.

Americans are comparatively wary of government over-regulation of the tech sector.

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Learn more about how growth helps all Americans

Hostility to innovation and technology diminishes the incredible Internet-enabled opportunities that leading tech services provide: empowering consumers, driving prices down and increasing choice, and providing platforms to help entrepreneurs grow their businesses. It has given us a golden era of entertainment, knowledge, and everything from fashion startups, to booming mom and pop stores, to the latest app.

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